Terms of service

Welcome to Supplamize. These Terms of Service (“Terms”) govern your use of our website [www.supplamize.com.au] (“Website”) and the purchase of products from Supplamize (“we”, “our”, “us”). By accessing our Website or purchasing our products, you agree to these Terms. Please read them carefully.

1. Eligibility

  • Supplamize products are designed for adult use.
  • If you are under 18, we recommend seeking parental guidance before purchasing or using our products.
  • By using our Website, you represent and warrant that all information you provide is accurate and complete.

2. Products & Information Disclaimer

  • Supplamize provides personalised and customisable food blends formulated with natural ingredients.
  • All content on our Website, including product descriptions, ingredient information, blog posts, and social media content, is for general informational and educational purposes only.
  • Our products are not intended to diagnose, treat, cure, or prevent any disease. They should not replace professional medical advice. Always consult a healthcare professional before making changes to your diet, supplement routine, or lifestyle.

3. Orders & Payments

  • When you place an order, you agree to provide current, complete, and accurate purchase and account information.
  • We reserve the right to refuse, cancel, or limit any order at our discretion, including if an order appears to be fraudulent or in breach of these Terms.
  • All prices are listed in AUD and include GST where applicable. Payment must be received in full before orders are processed.

4. Shipping & Delivery

  • We aim to dispatch orders promptly, but shipping and delivery times are estimates only.
  • We are not responsible for delays caused by postal or courier services, customs, or other factors outside our control.
  • Please refer to our Shipping Policy for further details.

5. Returns & Refunds

  • Our Returns & Refund Policy applies to all purchases and forms part of these Terms.
  • Please review the policy before placing an order.

6. Intellectual Property

  • All content on this Website, including text, graphics, images, logos, and product formulations, is the property of Supplamize and protected by Australian intellectual property laws.
  • You may not reproduce, distribute, or use our content without prior written consent.

7. Limitation of Liability

  • To the fullest extent permitted by law, Supplamize is not liable for any loss, damage, or injury arising from the use of our Website, products, or information.
  • Our total liability to you for any claim arising out of your use of our products or Website will not exceed the total amount paid for the product in question.

8. Governing Law

  • These Terms are governed by the laws of Queensland, Australia. Any disputes will be subject to the jurisdiction of the courts of Queensland.

9. Changes to Terms

  • We may update or amend these Terms at any time without prior notice. The latest version will always be available on this page. By continuing to use our Website, you agree to any changes made.

10. Contact Us

If you have any questions about these Terms, please contact us at:
info@supplamize.com.au